All Systems Operational

Uptime over the past 90 days. View historical uptime.
www.cityofpleasantonca.gov ? Operational
90 days ago
99.95 % uptime
Today
Pleasanton Library Systems ? Operational
90 days ago
99.92 % uptime
Today
Pleasanton Library Web Page ? Operational
90 days ago
99.95 % uptime
Today
Utility Billing Payment Portal Operational
90 days ago
99.95 % uptime
Today
Pleasanton Recreation (CivicRec) ? Operational
90 days ago
100.0 % uptime
Today
Public Meetings - Agenda and LiveStream (CivicClerk) Operational
90 days ago
100.0 % uptime
Today
Laserfiche - Public Records Search ? Operational
90 days ago
100.0 % uptime
Today
Internet Service ? Operational
90 days ago
100.0 % uptime
Today
GovQA Public Records Request Operational
90 days ago
100.0 % uptime
Today
City Council Video and Audio Streaming ? Operational
90 days ago
100.0 % uptime
Today
www.inpleasanton.com ? Operational
90 days ago
99.96 % uptime
Today
www.firehousearts.org ? Operational
90 days ago
100.0 % uptime
Today
www.pleasantonpermits.com Operational
90 days ago
99.96 % uptime
Today
Land Management / Permitting System ? Operational
90 days ago
100.0 % uptime
Today
Voice Permit System ? Operational
90 days ago
100.0 % uptime
Today
www.trivalleyjobs.com Operational
90 days ago
100.0 % uptime
Today
E-Mail Communications ? Operational
90 days ago
100.0 % uptime
Today
Telephone and VoiceMail ? Operational
90 days ago
100.0 % uptime
Today
Online Business License Renewal Operational
90 days ago
100.0 % uptime
Today
Police Online Reporting System Operational
90 days ago
100.0 % uptime
Today
GIS City Viewer ? Operational
90 days ago
100.0 % uptime
Today
Local and Wide Area Network ? Operational
90 days ago
99.98 % uptime
Today
CityShare - SharePoint System ? Operational
90 days ago
100.0 % uptime
Today
FileTrail ? Operational
90 days ago
100.0 % uptime
Today
Tyler Munis - Selfservice Portal Operational
90 days ago
99.96 % uptime
Today
Tyler Munis - Financial/HRMS System ? Operational
90 days ago
100.0 % uptime
Today
Help Center - Helpdesk System Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
Cashiering System - BridgePay ? Operational
90 days ago
100.0 % uptime
Today
File & Data Server Operational
90 days ago
99.68 % uptime
Today
Fileshare (Accellion Kiteworks) ? Operational
90 days ago
100.0 % uptime
Today
SharePoint Online (Progress Intranet) Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Global Protect (remote access) Operational
90 days ago
100.0 % uptime
Today
OpenText - XMEDIUS Fax Services Operational
90 days ago
100.0 % uptime
Today
SeamlessDocs E-Form System ? Operational
90 days ago
100.0 % uptime
Today
Veoci ? Operational
90 days ago
100.0 % uptime
Today
Telestaff ? Operational
90 days ago
100.0 % uptime
Today
Splashtop Remote Desktop Operational
90 days ago
100.0 % uptime
Today
DigEplan ? Operational
90 days ago
100.0 % uptime
Today
Utility Billing IVR ? Operational
90 days ago
100.0 % uptime
Today
Adobe Creative Cloud ? Operational
90 days ago
100.0 % uptime
Today
DocuSign ? Operational
90 days ago
100.0 % uptime
Today
Dog License System ? Operational
90 days ago
100.0 % uptime
Today
IT Servers Operational
90 days ago
100.0 % uptime
Today
Grammarly ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
www.cityofpleasantonca.gov - Uptime
Fetching
Library Systems - Uptime
Fetching
Utility Billing Payment Portal - Uptime
Fetching
Pleasanton Recreation (CivcRec)
Fetching
firehousearts.org
Fetching
Pleasanton Online Permit System - Uptime
Fetching
inpleasanton.com
Fetching
Tyler Munis - Selfservice Portal
Fetching
Laserfiche - Public Records Search - Uptime
Fetching
Internet Connectivity
Fetching
Jul 17, 2025

No incidents reported today.

Jul 16, 2025

No incidents reported.

Jul 15, 2025
Grammarly Outage Detected
Resolved - This incident has been resolved.
Jul 15, 12:22 PDT
Investigating - We are currently investigating an issue affecting Grammarly services.
Jul 15, 11:43 PDT
Jul 14, 2025
BiblioCommons Platform Outage – Library Services Impacted
Resolved - From BiblioCommons:

Monday, July 14, 2025, 4:40PM ET—Full service and functionality to all products have been restored. Thank you for your ongoing patience, and we apologize for the inconvenience this issue has caused.
Jul 14, 16:17 PDT
Update - An update from BiblioCommons:

Monday, July 14, 2025, 4:40PM ET - Full service and functionality to all products has been restored. Thank you for your ongoing patience and apologies for the inconvenience this issue has caused. An RFO will be posted.
Jul 14, 13:32 PDT
Monitoring - An update from BiblioCommons:

Monday, July 14, 2025, 3:20PM ET - Functionality has been restored for BiblioWeb. We are still working on resolving remaining issues with BiblioCore, BiblioApps and BiblioEvents. We appreciate your ongoing patience.
Jul 14, 12:28 PDT
Investigating - BiblioCommons reported service interruptions starting at 9:40 AM today. They are investigating the cause and have confirmed that critical library functions are impacted during this time.

Impact on Patrons
- Login difficulties or slow loading times on catalog searches and account pages.
- Limited or no access to event listings, library app features, or website content hosted by BiblioCommons.

Next Steps
- We are monitoring BiblioCommons’ progress as they work on restoring service.
- Our team will post updates here as soon as more information becomes available.

Thank You. We apologize for the inconvenience and appreciate your patience as we coordinate with BiblioCommons to resolve the issue as quickly as possible.
Jul 14, 11:57 PDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Grammarly Outage Detected
Resolved - This incident has been resolved.
Jul 11, 07:35 PDT
Investigating - We are currently investigating an issue affecting Grammarly services.
Jul 10, 06:49 PDT
Jul 10, 2025
Jul 9, 2025
Grammarly Outage Detected
Resolved - This incident has been resolved.
Jul 9, 20:22 PDT
Investigating - We are currently investigating an issue affecting Grammarly services.
Jul 9, 04:52 PDT
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

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